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Frequently asked questions

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If I complain about noise what happens to the complaint?

Every complaint received is logged and investigated, and each is responded to if requested.


Why do some aircraft appear to fly so much lower than others?

It's quite normal for aircraft to operate at a range of heights. It is important to stress that aircraft vary considerably in size and larger aircraft do often appear to be operating lower than others.


Where can I file a complaint about aircraft noise?

This text will explain where you can file a complaint about aircraft noise and under what conditions. It also explains what will be done with your complaint and what to expect.


How is aircraft noise measured?

Please find this information at the Noise Explained section


Why are the noise monitors placed where they are?

Our noise monitors are located at the fixed noise monitoring positions in Livingston, Broxburn and Cramond.


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